Knowledge base
Our reputation has always been based on good technical understanding of the products and services we sell, and our web site has always had useful technical information to back that up.
The knowledge base consists of a number of articles which explain everything from how a phone line is wired up to how broadband actually works. There are articles that explain many of the technical details of our services and how to configure them.
Feel free to use the search facility and the knowledge base links on the right of every page to find the information you are looking for.
Areas
Broadband Articles
- Difference between Be and BT
- Bonding lines
- Congestion and contention
- Cookies
- Constant Quality Monitoring
- Viruses and Attacks
- LNS switches
- Email setup
- Firefox
- How broadband works
- IPv6
- All about MTU
- Real internet connection
- Resilience
- Router setup
- Server List
- Special Faults Investigation
- Traffic shaping options
- Unfiltered Internet Access
- ZyXEL Router, Disabling Wan Side DNS
- ZyXEL P660HW-T1 v2 ADSL2+ Settings
Telecoms Articles
- 03 UK Wide numbers
- 055 UK corporate numbers
- Caller ID
- Call-gate setup
- A&A SIP Special codes/numbers
- DDI setup
- Faxtext SMS/email gateway
- Mobile data L2TP handover
- A&A SIP / VoIP / mobile technical details
- SIP2SIM Mobile phone as SIP extension
- SIP and NAT
- Handling text messages
- Voicemail setup
- VoIP setup
